Luke Kay coaching a Liverpool business owner one-to-one

1-2-1 Business Coaching · Liverpool

1-2-1 Business Coaching in Liverpool

Weekly, one-to-one coaching to grow your profit, systemise your business, and win back your time.

Award-winning coach Weekly accountability Results guaranteed

Who It’s For

You built a good business. Now let’s build a great one.

If you’re an established owner-manager, the business almost certainly works — but if you’re honest, it works because of you. Every decision runs through you, every problem lands on your desk, and stepping away for a week feels impossible. That ceiling isn’t a hustle problem; it’s a system problem — and it’s exactly what we fix together, one-to-one, every week.

Luke’s end goal as a business coach in Liverpool is always the same: building a business that works without you. That means scaling by building structure and systems — and building excess cashflow you can put to work in investments, not just wages.

This is for you if…

  • You run an established, owner-managed business that’s already trading well
  • Too much still depends on you — decisions, sales, delivery, firefighting
  • You want more profit, a self-managing team and your time back
  • You’re ready to be challenged, coached and held accountable every week
  • You want to become a high performer as a leader — and build a business that works without you

It’s not for you if…

  • You’re a start-up or sole trader still finding your feet — this programme is built for established businesses
  • You’re looking for a silver bullet rather than a proven system
  • You want a cheerleader rather than straight answers
  • You’re not prepared to do the work between sessions

What Your Coaching Covers

What we work on together.

You don’t have to figure it all out on your own. With a coach in your corner, you get an expert set of eyes on every area of your business — and someone who keeps you focused, accountable and moving forward week after week.

Business coaching in Liverpool with ActionCOACH covers every lever of growth — helping you become a high performer at the top of your business while we build the structure and systems beneath you to scale.

🚀

Sales & Marketing

  • More quality leads coming through the door.
  • A marketing plan that pays for itself.
  • A compelling USP that sets you apart.
  • Higher conversion and a bigger average sale.
  • Win-back campaigns for lapsed customers.
  • Profitable new product and service lines.
🤝

Team & Leadership

  • Lead your people — don’t just manage them.
  • A system to recruit the right people, reliably.
  • Ongoing training that lifts performance.
  • Raving-fan customer service as standard.
  • Proactive, protected time to work on the business.
📈

Running Your Business

  • Clear goals and a vision worth chasing.
  • A focused plan of action you actually follow.
  • A business that runs profitably without you.
  • A clear succession or exit plan.
  • Confident expansion to new locations.
⚙️

Systems

  • Financial control and real profit visibility.
  • Work ON the business, not just IN it.
  • An org chart with clear roles and ownership.
  • Consistent, repeatable delivery every time.
  • Excess cashflow you can channel into investments.

The 4-Step Journey

How it works.

Every coaching relationship begins with clarity, not commitment. Here’s exactly what the first steps look like.

01

Free Discovery Call

A no-obligation, 30-minute conversation to understand your business, your goals, and where you want to take it.

02

Complimentary Strategy Session

A 90-minute deep-dive review of your business against the ActionCOACH Business Operating System — complimentary, by invitation.

03

12-Month Alignment & Road-Mapping

We align what you want from life with what your business needs to deliver — and turn it into one clear 12-month roadmap.

04

Weekly 1-2-1 Coaching

You put your personalised growth plan into action with weekly one-to-one coaching, accountability and support — the engine room of everything that follows.

Inside A Session

What actually happens in your 1-2-1.

A session is a private working session on your business with Luke, your Liverpool business coach — not a lecture and not a training course. You bring what’s real right now; we work on it properly, with the numbers in front of us. Every session ends the same way: with what’s being done, by whom, by when.

1

Review the numbers

We open with what has moved since last time — sales, margin, cash, pipeline. The numbers set the agenda.

2

Check the actions

Every action agreed last time gets checked: done, not done or changed — and honestly why.

3

Pick the constraint

We take the one thing costing you most right now. Not the noisiest problem — the most expensive one.

4

Work it through

The options, the trade-offs and the decision — thought through properly, with someone who will challenge it.

5

Agree the next actions

You leave with them written down and owned: what is being done, by whom, by when.

6

You own the plan

No woolly intentions. You choose the actions, and we both hold you to them until the next session.

Cadence

How often we meet.

Coaching runs weekly, fortnightly or monthly, and the cadence can change as the business does. Sessions are booked in advance so they hold their place in the diary rather than being squeezed out by whatever is urgent that week.

WEEKLY

Fast change

Suits an owner in a period of fast change, or with a lot to fix at once. The short gap keeps momentum up and stops a problem sitting for a fortnight before anyone looks at it.

FORTNIGHTLY

The common rhythm

Where most owners settle. Enough room between sessions to get real work done, close enough together that nothing quietly drifts.

MONTHLY

Steady and disciplined

Suits a steadier business, or a leader already good at holding themselves to a plan. Sessions step further back across the whole business.

Where, When & In Between

Sessions that fit around your business.

Sessions happen at your premises, at the Liverpool office — The Plaza, 100 Old Hall Street, L3 9QJ — or online. Most owners settle on a mix: on site when we need to see the business working, at the office or on a call when we need the numbers and an hour of clear thinking.

Between the sessions

You have direct access to Luke between booked sessions. Something that lands on a Tuesday — a tender to price, a resignation to handle, an offer on the table — gets a straight answer that week, rather than waiting for the next slot in the diary.

What gets worked on

Your real agenda, not a syllabus: profit and margin, sales and conversion, the numbers that actually predict the month, hiring and leading the team, systems so the business runs without you — and your own time and headspace as the owner.

Your first 90 days

You start with a complimentary strategy session to get clear on the goal and the gap between it and today. From there we build a 12-month plan and road-map, then move into the coaching rhythm proper — reviewed every quarter on a 90-day planning workshop, where the next quarter’s priorities get set.

Complimentary strategy session
12-month plan & road-map
Your coaching rhythm begins
90-day planning workshop, every quarter

The ActionCOACH Business Operating System

Your coaching runs on a proven system.

Every 1-2-1 session works your business through the ActionCOACH Business Operating System — six steps that take you from stable foundations to a business that runs, grows and could sell without you.

It’s why owners choose business coaching in Liverpool with Luke: the system compounds profit into excess cashflow for investments, and turns your company into a business that works without you.

1

Mastery

Take control of time, money, delivery and destination. Stable foundations to build on.

2

Marketing

Predictable demand, measured to the pound, working all five profit levers.

3

Systems

The business stops depending on you — people, delivery, tech and KPIs.

4

Team

Install the 6 Keys to a Winning Team so your people deliver without you.

5

Scale

Grow with confidence through the 5 Disciplines of Exponential Growth.

6

Freedom

More time, more money, more choice — a business that works for you.

+61%

Improve just five key numbers by 10% each, and your profit grows by 61%. That’s the power of a system — not guesswork.

Proof It Works

Real businesses. Real numbers.

1006%
Profit growth in six months
Craig, Mersey Eco Grants
£7M → £30M+
Revenue grown in four years
Abdul Kadir Thadha, Books2Door
400%
Revenue growth in twelve months
Arthur Blake, 257 Ltd
Client coached by Luke Kay

“Working with Luke is the best business decision I’ve ever made.”

— Paul Burns, Alexander Myerson

ActionCOACH Results Guaranteed

Our Guarantee

We put our money where our mouth is.

We’re so confident in the system that your coaching comes with a guarantee. Follow the proven process, do the work we agree together, and you’ll see a return on your investment — or we keep coaching you, free of charge, until you do. Real accountability — on both sides.

FAQs

Questions, answered.

Who is 1-2-1 business coaching for?

Established, growing owner-managed businesses and the leaders who run them — owners who are past the start-up stage and ready to scale. If the business works but still depends too heavily on you, this is built for exactly that.

How much time does it take?

One focused session with Luke each week, plus the actions you commit to in between. Most owners find coaching gives them time back within the first few months — because every week is spent on the highest-leverage work, not the busiest.

How quickly will I see results?

Many owners see early wins within the first 90 days — sharper margins, better conversion, clearer priorities. The bigger transformation builds over the following months as the system takes hold across the business.

How is this different from a consultant or a course?

A consultant does it for you, then leaves. A course tells you what to do, then leaves it to you. A coach works on your business with you — week after week, with real accountability, using the proven ActionCOACH system. And it’s guaranteed.

Explore the Programme

See how it all fits together.

Let’s Talk

Ready to grow your profit and win back your time?

Book a free, no-obligation call with Luke. We’ll look at where your business is now, where you want it to be, and the fastest path to get there.